created communication policy document

git-svn-id: http://svn.cacert.org/CAcert/Policies@757 14b1bab8-4ef6-0310-b690-991c95c89dfd
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Sam Johnston 17 years ago
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<title>
CAcert Communication Policy (CCP)
</title>
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<body>
<h1>
CAcert Communication Policy (CCP)
</h1>
<p>
<a href="../PolicyOnPolicy.html"><img src="../Images/cacert-wip.png" alt="CAcert Work In Progress" height="31" width="88" style="border-style: none;" /></a><br />
Author: Sam Johnston<br />
Creation date: 2008-04-16<br />
Status: WIP 2008-04-16<br />
Next status: DRAFT 2008-04-XX<br />
<!-- $Id$ -->
</p>
<h2>
0. Preliminaries
</h2>
<p>
This CAcert policy describes how CAcert communicates as required for achieving its mission.
</p>
<h2>
1. Scope
</h2>
<p>
This policy is applicable to:<br />
</p>
<ol>
<li>Press Releases</li>
<li>Internet Email</li>
</ol>
<h2>
2. Requirements
</h2>
<p>
This section describes all CAcert communication channels.<br />
</p>
<ol>
<li><strong>Press Releases</strong><br/>
<ol style="list-style-type: lower-alpha;">
<li>Press releases MUST be approved by the board and issued via:<br />
<ol style="list-style-type: lower-roman;">
<li>Digitally signed email to appropriate mailing list(s) by the president.</li>
<li>Posting and indefinite archiving on the official CAcert web site(s)</li>
</ol>
</li>
</ol>
</li>
<li><strong>Internet Email</strong><br />
<ol style="list-style-type: lower-alpha;">
<li>
<strong>Email Accounts</strong> are official email accounts within the CAcert domain(s) (eg john@cacert.org).<br />
<ol style="list-style-type: lower-roman;">
<li>All official CAcert communications MUST be conducted using an official address.
</li>
<li>All new accounts MUST be approved by the M-SC who SHOULD act conservatively.
</li>
<li>Applicants MUST be assigned a role/office on the CAcert organisation chart.
</li>
<li>Role accounts (eg support@cacert.org) SHALL be implemented as a mailing list or automated issue tracking system as appropriate.
</li>
<li>All access SHALL be via POP, IMAP, HTTP and SMTP and MUST be authenticated.
</li>
<li>Outbound mail SHOULD contain the full name and short reference to the official capacity of the user (eg John Citizen (CAcert AO) &lt;john@cacert.org&gt;).
</li>
<li>Outbound mail MUST be relayed via CAcert infrastructure (eg smtp.cacert.org).
</li>
</ol>
</li>
<li>
<strong>Mailing Lists</strong> are distribution lists containing CAcert community members.<br />
<ol style="list-style-type: lower-roman;">
<li>All new mailing lists MUST be approved by the M-SC who SHOULD act conservatively (regional lists are discouraged).
</li>
<li>List membership SHALL be restricted to CAcert Community members who are subject to the CCA (to be reflected in list info) and all posts are contributions.
</li>
<li>Lists SHALL follow the naming convention of cacert-&lt;listname&gt;@lists.cacert.org, with important lists (eg support, board) aliased @cacert.org
</li>
<li>List policy SHALL be set on a per-list basis (eg open/closed, searchable archives, etc.)<br />
<ol>
<li>Open lists (eg cacert-policy) shall be accessible by anyone (including Internet search engines)
</li>
<li>Closed lists (eg cacert-board) shall be accessible only by list members.
</li>
<li>Subscriber lists MUST NOT be revealed, even to list members.
</li>
<li>Posting to discussion lists (eg cacert-policy) MUST be restricted to list members and MUST NOT be restricted for role lists (eg cacert-board).
</li>
<li>Messages which do not meet list policy (eg size, non-member) MUST be immediately rejected.
</li>
</ol>
</li>
<li>List management MUST be automated (eg Mailman).
</li>
<li>Subscription requests MUST be confirmed by the requestor.
</li>
<li>Web based archives MUST be maintained and accessible over HTTP and HTTPS.
</li>
<li>All authentication and authorisation MUST reflect list policy.
</li>
</ol>
</li>
<li>
<strong>Automated Email</strong> is sent by various CAcert systems automatically.<br />
<ol style="list-style-type: lower-roman;">
<li>All new automated emails MUST be approved by the M-SC.
</li>
<li>Automated emails SHOULD only be sent in response to a user action.
</li>
</ol>
</li>
<li>
<strong>Personal Email</strong> is individual personal addresses of CAcert Community members (eg john@gmail.com).<br />
<ol style="list-style-type: lower-roman;">
<li>Personal email MUST NOT be used for official CAcert purposes.
</li>
<li>Personal email MAY be used for unofficial tasks (eg assurers coordinating assurances)
</li>
<li>In the event that email accounts are made available to all community members these MUST be used, and personal email MUST NOT be used at all.
</li>
</ol>
</li>
</ol>
</li>
</ol>
<h2>
3. Implementation
</h2>
<p>
This section describes how CAcert communication channels are to be implemented.
</p>
<ol>
<li><strong>General</strong><br />
<ol style="list-style-type: lower-alpha;">
<li>CAcert System Administrators SHALL have discretion as to the technical implementation of this policy and SHALL report status to the board periodically.
</li>
</ol>
</li>
<li>
<strong>Security</strong><br />
<ol style="list-style-type: lower-roman;">
<li>Authentication (where required) MUST be done via username and password and/or CAcert certificate.
</li>
<li>Transport encryption MUST be used where possible.
</li>
<li>Content encryption MAY be used where appropriate.
</li>
<li>All outbound mail SHOULD be digitally signed.
</li>
</ol>
</li>
<li><strong>Internet Email</strong><br />
<ol style="list-style-type: lower-roman;">
<li>All mails MUST be securely archived for a period of 10 years.
</li>
<li>All mails MUST be subject to appropriate spam prevention mechanisms (eg SpamAssassin, greylisting).
</li>
<li>All mails MUST be subject to appropriate virus and content filtering (eg ClamAV, content types).
</li>
</ol>
</li>
</ol>
</li>
</ol>
<h2>
4. Acceptable Usage Policy
</h2>
<p>
CAcert infrastrucutre is for official, lawful, non-commercial, non-abusive CAcert use only.
</p>
<p>
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