cacert-webdb/pages/account/40.php

<? /*
    Copyright (C) 2004 by Duane Groth <duane_at_CAcert_dot_org>

    This file is part of CAcert.

    CAcert has been released under the CAcert Source License
    which can be found included with these source files or can
    be downloaded from the internet from the following address:
    http://www.cacert.org/src-lic.php

    CAcert is distributed WITHOUT ANY WARRANTY; without even
    the implied warranty of MERCHANTABILITY or FITNESS FOR A
    PARTICULAR PURPOSE.  See the License for more details.
*/ ?>
<H3><?=_("Contact Us")?></H3>

<p><b><?=_("General Questions")?></b></p>
<p><b><?=_("PLEASE NOTE: Due to the large amounts of support questions, incorrectly directed emails may be over looked, this is a volunteer effort and directing general questions to the right place will help everyone, including yourself as you will get a reply quicker.")?></b></p>
<p><?=sprintf(_("If you are having trouble with your username or password, please visit our %swiki page%s for more information"), "<a href='http://wiki.cacert.org/wiki/FAQ/LostPasswordOrAccount' target='_new'>", "</a>");?></p>
<p><?=_("Before contacting us, be sure to read over the inforation on our official and unofficial HowTo and FAQ pages.")?> - <a href="http://www.CAcert.org/help.php"><?=_("Go here for more details.")?></a></p>
<p><?=_("General questions about CAcert should be sent to the general support list, please send all emails in ENGLISH only, this list has many more volunteers then those directly involved with the running of the website, everyone on the mailing list understands english, even if this isn't their native language this will increase your chance at a competent reply. While it's best if you sign up to the mailing list to get replied to, you don't have to, but please make sure you note this in your email, otherwise it might seem like you didn't get a reply to your question.")?></p>
<p><a href="http://lists.cacert.org/cgi-bin/mailman/listinfo/cacert-support"><?=_("Click here to go to the Support List")?></a></p>
<p><?=_("You can alternatively use the form below, however joining the list is the prefered option to support your queries")?></p>
<p><form method="post" action="<?=$_SERVER['PHP_SELF']?>">
<input type="hidden" name="oldid" value="<?=$id?>">
<input type="hidden" name="support" value="yes">
<?=_("Your Name")?>: <input type="text" name="who"><br>
<?=_("Your Email")?>: <input type="text" name="email"><br>
<?=_("Subject")?>: <input type="text" name="subject"><br>
<textarea name="message" cols="40" rows="10"></textarea><br>
<input type="submit" name="process" value="<?=_("Send")?>">
</form></p>

<p><b>IRC</b></p>
<p><a href="irc://irc.CAcert.org/CAcert">irc://irc.CAcert.org/CAcert</a></p>

<p><b><?=_("Other Mailing Lists")?></b></p>
<p><?=_("There are a number of other mailing lists CAcert runs, some are general discussion, others are technical (such as the development list) or platform specific help (such as the list for Apple Mac users)")?></p>
<p><a href="http://lists.cacert.org/cgi-bin/mailman/listinfo"><?=_("Click here to view all lists available")?></a></p>

<p><b><?=_("Sensitive Information")?></b></p>
<p><?=_("If you have questions, comments or otherwise and information you're sending to us contains sensitive details, you should use the contact form below. Due to the large amounts of support emails we receive, sending general questions via this contact form will generally take longer then using the support mailing list. Also sending queries in anything but english could cause delays in supporting you as we'd need to find a translator to help.")?></p>
<p><form method="post" action="<?=$_SERVER['PHP_SELF']?>">
<input type="hidden" name="oldid" value="<?=$id?>">
<?=_("Your Name")?>: <input type="text" name="who"><br>
<?=_("Your Email")?>: <input type="text" name="email"><br>
<?=_("Subject")?>: <input type="text" name="subject"><br>
<textarea name="message" cols="40" rows="10"></textarea><br>
<input type="submit" name="process" value="<?=_("Send")?>">
</form></p>

<p><b><?=_("Snail Mail")?></b></p>
<p><?=_("Alternatively you can get in contact with us via the following methods:")?></p>

<p><?=_("Postal Address:")?><br>
CAcert Inc.<br>
P.O. Box 81<br>
Banksia NSW 2216<br>
Australia</p>